Terms & Conditions 

Welcome to Nutrition Awareness, I hope you are enjoying your convenient, affordable, delicious & nutritious Moringa Greens Boost Your Everything superfood!

It is the priority of Nutrition Awareness to excel in Customer Service for you!

If you require any follow up then please contact Amy on 0437 647 167 or email - amy@nutritionawareness.com.au.  I will be in contact within 24 hours or the next business day.

Freight Policy

Nutrition Awareness freights products nationally and internationally.  You are not obliged to commit to your order once your freight cost has been confirmed.

Nutrition Awareness orders will be processed & dispatched within 24hrs of being received, with transit time being approximately 2-5 working days from dispatch.  Interstate areas such as Western Australia - freight transit time may be up to 10 working days.

Payment

Nutrition Awareness accepts all Mastercards & Visa, surcharges apply.

Direct Money Transfer to Nutrition Awareness is accepted.

Paypal payment function applies to all website transactions, processed in Australian Dollars - AUD, only.

All Nutrition Awareness website prices are listed in Australian Dollars - AUD.

All delivery costs are inclusive of GST.

Out of stock Policy

Nutrition Awareness product deletions & new product arrivals occurs regularly. If your product is not available upon purchase, you will be notified as soon as possible. You may opt for a refund, place the product on back order or simply choose another product.  If you are not contactable within 24-48 hrs from receipt of product payment, to be advised of product being out of stock, Nutrition Awareness will arrange a credit to be applied to your account.  This credit can be refunded or redeemed by notifying Nutrition Awareness as per the website contact channels.

Wrong product delivered and /or damaged upon delivery

If you have received an incorrect product or the product has arrived to you - damaged. Please contact Nutrition Awareness immediately & if possible send a photo of the damaged product, so I have the opportunity to properly assess the delivery concern. In advance Nutrition Awareness apologizes for the inconvenience should this occur to your delivery. If it is deemed appropriate the correct product will be resent/replaced at no charge asap. Or provide a refund, either a portion or up to the total purchase price, of the damaged/missing product only.

Please contact Nutrition Awareness as per the contact channels to arrange follow up.

Faulty Product

Should you receive a faulty product please contact Nutrition Awareness immediately and a full refund will apply.

A photo of the faulty product may be required to ascertain the product fault.

If possible Nutrition Awareness will collect the products from you and returned to Nutrition Awareness.

Choose which proof of purchase applies to you:

• Original Paypal receipt of purchase from Nutrition Awareness website
• Original Nutrition Awareness invoice number if you have been invoiced for a purchase
• Square POS receipt of proof of purchase
• AfterPay receipt of proof of purchase
• MYOB receipt of proof of purchase
• Refunds will apply at the original price paid
• Refunds will apply via your original payment process
• Nutrition Awareness must be notified of any product concerns within 24hrs once you have received the products
• Refunds do not apply on free products or services received from Nutrition Awareness

Freight Terms

Orders beyond 5kg will be advised of any additional freight cost prior to dispatch.  You are not obliged to accept the order if you do not wish to pay the extra freight.

International shipping warrants special freight terms – email or phone to query

Thank-you kindly, it is appreciated to have you visit Nutrition Awareness, if you have further queries please don't hesitate to contact myself at any time.

THANK-YOU